Privacy Policy and Terms & Conditions

Privacy Policy

Introduction
At Queen St Members Club (‘we’, ‘our’, or ‘us’), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our mobile application (‘App’) and related services. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect
When you use our App, we may collect the following information:

Personal Information: Full Name, Date of Birth, Email Address, Phone Number, Membership Information, Booking Details (such as table or guestlist reservations).
Usage Data: Device Information, App Usage Statistics, IP Address, Log Data.

2. How We Use Your Information
We use the collected data to manage and verify your membership, process bookings, provide event information, send notifications, improve services, and comply with legal obligations.

3. Sharing of Information
We do not sell or rent your personal data. We may share your data with trusted service providers, law enforcement if required, and partners under confidentiality agreements. We may also share your data with our affiliated business, MNKY HSE, for marketing and service-related purposes. This includes sending you relevant offers, updates, or promotions from MNKY HSE if we believe they may be of interest to you. You can opt out of this at any time.

4. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

5. Your Rights
You have the right to access, update, delete your personal data, and withdraw consent at any time by contacting us.

6. Retention of Data
We retain your data only as long as necessary to fulfill the outlined purposes, unless longer retention is required by law.

7. Children’s Privacy
Our App is intended for users aged 18 and over. We do not knowingly collect data from anyone under 18.

8. Changes to This Privacy Policy
We may update this policy. Changes will be posted on our website and indicated by the Effective Date.

9. Contact Us
Queen St Members Club
info@queenst.co.uk

Terms & Conditions

Introduction
Welcome to the Queen St Members Club mobile application (‘App’). By using our App, you agree to these Terms & Conditions (‘Terms’).

1. Eligibility
Use of the App is restricted to members who are 18 years or older.

2. Membership Verification
Access to features is reserved for verified members. We reserve the right to verify membership and restrict access if necessary.

3. Bookings and Guest Lists
All bookings are subject to availability and club policies. We reserve the right to modify or cancel bookings at our discretion.

4. Conduct and Usage
You agree not to engage in unlawful activities, post offensive content, or attempt unauthorized access. Violation may result in termination of access.

5. Intellectual Property
All content is the property of Queen St Members Club or its licensors and is protected by intellectual property laws.

6. Privacy
Your use of the App is also governed by our Privacy Policy.

7. Limitation of Liability
We are not liable for any indirect or consequential damages arising from your use of the App.

8. Termination
We reserve the right to suspend or terminate access without notice for violations of these Terms.

9. Changes to Terms
We may update these Terms. Continued use of the App after changes are posted constitutes acceptance.

10. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes are subject to the jurisdiction of the courts in England.

11. Contact Us
Queen St Members Club
info@queenst.co.uk